Frequently asked questions
Everything you need to know about our services. Can't find what you're looking for? Use the contact page to reach us.
GLP-1 weight loss questions
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Candidates typically have a BMI above 27 with at least one weight-related health condition, or a BMI above 30. A licensed clinician reviews your health history and makes the final determination.
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The program starts at R179 per month for GLP-1 injections and R249 per month for tablets. This includes medication, clinical oversight, and ongoing provider support. No hidden fees.
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Yes. A recent blood panel is required before a clinician can prescribe. This ensures the protocol is safe and appropriate for your biology. Results from within the last 90 days are accepted.
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No. Aevia Labs operates on a direct-pay model with transparent pricing. Medical aid may reimburse you depending on your plan, but it is not required.
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Most patients begin to see measurable results within the first 4–8 weeks. Significant weight loss is typically achieved over 6–12 months on the full protocol.
GHK-Cu beauty protocol questions
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GHK-Cu is a naturally occurring copper peptide found in human plasma. It is widely used in aesthetic and beauty protocols for its studied role in supporting skin and scalp health.
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No. GHK-Cu is a cosmetic support peptide, not a registered medical treatment. Individual results vary and are not guaranteed.
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Yes. A licensed clinician reviews your assessment before we fulfil any GHK-Cu protocol. This ensures the protocol is appropriate for you.
Blood work panel questions
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The standard panel includes fasting glucose, HbA1c, full lipid profile, thyroid (TSH), and hormonal markers. Your clinician confirms the exact composition based on your intake.
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Results are typically returned within 3–5 working days of sample receipt, including the clinician review and plain-language summary.
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Yes. A recent blood panel is required before a clinician can prescribe any Aevia Labs protocol. Results from within the last 90 days are accepted.
Orders, delivery & support
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Standard delivery is 3–5 working days from dispatch. You will receive a tracking number by email.
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All orders are shipped in discreet, plain packaging. There is no mention of the product or company name on the outside of the parcel.
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Yes. Contact our support team to pause or cancel at any time. There are no lock-in contracts.
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Contact us and we will investigate immediately. If your order is confirmed lost in transit, we will arrange a replacement.
Medical Disclaimer
The information provided on this website is for general informational purposes only and does not constitute medical advice. It is not intended to replace consultation with a qualified healthcare professional.
Prescriptions are issued only after an online consultation with an independent licensed provider. Compound medications are dispensed by licensed compounding pharmacies. These preparations are not registered with SAHPRA (South African Health Products Regulatory Authority) as finished pharmaceutical products.
Individual results vary. Weight loss, hair support, and skin support outcomes described on this site are not guaranteed and may not reflect your personal experience. GHK-Cu is a cosmetic support peptide and is not a registered medical treatment.
If you have a medical condition or are taking prescription medication, consult your doctor before starting any new protocol.